SwiftProof is operated by SwiftProof.
Contact:
hello@tryswiftproof.com ·
resolvr12@gmail.com
This Privacy Policy explains how SwiftProof collects, uses, and protects personal information when you use our service at tryswiftproof.com and app.tryswiftproof.com. We are committed to protecting your privacy and handling your data responsibly.
Account information: When you register, we collect your name, business name, and email address.
Order data: When you log an order, we collect customer names, phone numbers, delivery addresses, and order items you enter manually.
Store data: Menu items, photos, store settings, and pricing you configure in your public store.
Rider and sender data: Names and phone numbers of delivery personnel and senders you add to orders.
Location data: GPS coordinates captured when a rider shares their live location during delivery. This data is linked to specific orders and stored as part of the delivery proof record. Riders are informed that their location is being shared before it is captured.
Customer data: Names, phone numbers, and delivery addresses entered by customers placing orders through your public store.
Usage data: We collect technical data including IP addresses, browser type, and pages visited to operate and improve the service.
We use the following third-party services to operate SwiftProof:
| Service | Purpose | Location |
|---|---|---|
| Resend | Email delivery | Ireland, EU |
| Render | Cloud hosting | United States |
| Aiven | Database hosting | Cloud infrastructure |
| Groq | AI inference for dispute analysis | United States |
| Cloudinary | Image and media storage | United States |
| OpenStreetMap / Nominatim | Map tiles and reverse geocoding | Global |
We do not sell your personal data to any third party.
We retain your account data for as long as your account is active. Order records and delivery proof data are retained for 24 months after the order date to support dispute resolution. You may request deletion of your data at any time by contacting us.
You have the right to:
To exercise any of these rights, contact us at hello@tryswiftproof.com. We will respond within 30 days.
We use essential cookies only — to keep you logged in and maintain your session. We do not use advertising cookies or tracking pixels. We do not use Google Analytics or any third-party analytics that tracks you across other sites.
We use industry-standard security measures including encrypted data storage, HTTPS for all connections, and hashed passwords. No system is completely secure, but we take all reasonable steps to protect your information.
SwiftProof is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.
SwiftProof is used by businesses worldwide. Our servers are primarily based in the United States. By using SwiftProof, you acknowledge that your data may be processed outside your country of residence. We take steps to ensure appropriate protections are in place for international data transfers.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app at least 14 days before they take effect.
For privacy questions or to exercise your rights: